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SALES/CUSTOMER
SERVICE |
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SALES - Cablescan has a strong group of domestic representatives operating in the U.S., and a network of
distributors throughout Europe and Asia. All
representatives have demonstration equipment for showing prospective customers how the
units actually work. |
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RENTAL UNITS -Instruments are available
on a monthly rental basis with a portion of the rental fee being applied to the purchase
price. |
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EVALUATION UNITS - Instruments are available for
evaluation at a nominal charge so that a prospective customer can actually use the unit
for a short time with no commitment whatsoever. |
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DELIVERY -Orders for new instruments
normally are filled within two weeks from receipt of order. |
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SERVICE - Cablescan maintains a highly qualified
staff of electronic technicians who are capable of repairing and returning instruments
within 5 to 7 days. |
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LOAN UNITS - A supply of most models is maintained
for loan purposes. A customer sending in an instrument for repair and return can
request a loaner in advance in order to maintain production schedules. |
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WARRANTY -Cablescan, Inc. manufactures its
products in a manner to be free of defects. Should any defect of manufacture occur
in its product within one (1) year from date of shipment by it, Cablescan, Inc, upon
prompt notification, will at its option, exchange products or repair the defect. |